We're sorry to hear that but unfortunately we don't make amendments to products/shots once they are added to our catalog. Please make sure you send us as much details as possible when submitting your request otherwise you can always send us a new request or order a Custom Shot.
We need 2D drawing of the product or photographs (front, side, top and bottom view) with approximate dimensions (height, depth or diameter).
Depending on the amount of requests we get, it might take up to 2 weeks for a requested shot to be added to our store once we accept the request. After submitting your request, we’ll inform you within 2 business days if your request is accepted or rejected and we’ll provide you with an estimated timeline as well as inform you once the shot is published to our store.
If we think your request can be added to our catalog then we’ll create the requested shot for free and add it to our store. You’ll then be able to buy it from our store at the regular price and it'll also become available to buy for everybody else.
Yes! With our Instant Shot Generator, all the magic happens right inside your own computer/browser. Your labels and designs are not uploaded or stored on our servers. It means that if you accidentally delete the images you created with our Instant Shot Generator tool, we won't be able to recover them for you.
To protect our work we added watermarks on our Instant Shot Generator but watermarks will not show on the downloaded image.
Sorry, we don't have any physical products to sell yet. We only sell digital products so you will only receive digital images with your products/labels on them.
Once you finished uploading and placing your label and decoration elements on your product/bottle, click "Download", your browser will ask you if you would like to open or save the file "output.zip". Select save and choose where you want to save it. After the download is complete, navigate to the ZIP file on your computer. Inside you will find your image same as your design including the scene settings you chose (background color, drop shadow, vignette effect,...) without watermarks. Images created with our Instant Shot Generator tool are not stored on our server so make sure you keep a [...]
Click here to access our Instant Shot Generator catalog, you can filter images by product, shape, size, color/material,... Once you selected a product/bottle shape, our Instant Shot Generator will load and you will be able to customize the bottle in seconds right in your browser. Please note that our Instant Shot Generator tool does not allow you to modify the product/bottle shape but only add your labels and other decoration elements on it such as: Add your label and choose among those finishes/textures: matte or glossy. Add gold, metallic, UV spot, and embossed/debossed elements to your label. Add embossed/debossed [...]
We're sorry to hear that but unfortunately images created using our Instant Shot Generator are not refundable except if there is a technical issue while using our tool that prevents you to download your image. Make sure you are 100% satisfied with the image you created before checking out. You can watch our tutorials to understand how the tool works and what files you need before to start (more info on that here).