We're sorry to hear that but unfortunately we don't make amendments to products/shots once they are added to our catalog. Please make sure you send us as much details as possible when submitting your request otherwise you can always send us a new request or order a Custom Shot.

We need 2D drawing of the product or photographs (front, side, top and bottom view) with approximate dimensions (height, depth or diameter).

Depending on the amount of requests we get, it might take up to 2 weeks for a requested shot to be added to our store once we accept the request. After submitting your request, we’ll inform you within 2 business days if your request is accepted or rejected and we’ll provide you with an estimated timeline as well as inform you once the shot is published to our store.

If we think your request can be added to our catalog then we’ll create the requested shot for free and add it to our store. You’ll then be able to buy it from our store at the regular price and it'll also become available to buy for everybody else.